View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0032022||mantisbt||bugtracker||public||2023-02-09 06:41||2023-03-20 13:57|
|Priority||normal||Severity||minor||Reproducibility||have not tried|
|Status||closed||Resolution||unable to reproduce|
|Summary||0032022: Image upload issue|
We are using mantis for bug & issues tracking. We recently redeployed mantis bug tracker to a new aws cluster as pod. We didn't faced any
On checking the google chrome console I found failed to load resource: net:ERR_CONNECTION_RESET error
also Uncaught (in promise) Error: A listener indicated an asynchronous view.php:1 response by returning true, but the message channel closed before a response was received.
After refreshing we are able to upload image successfully but this causing inconvenience to several users. Please help
|Steps To Reproduce|
|Tags||No tags attached.|
This seems to be quite specific to your environment, and moreover considering that it's not consistently repeatable, I'm afraid there is not much that we could do to help.
I think this related to the session timeout.
php warning 2702 in /srv/matiscbt/core/session_api.php on line 218
Also something to note is that we are using ALB here so the IP will change randomly. Do you think this will cause any issues. Also any way to disable the session timeout?
I don't think it's related to a session timeout; in that case you would more likely get an error 2800. But feel free to adjust your session settings (refer to PHP documentation for details).
Error 2702 (ERROR_SESSION_NOT_VALID) is triggered when the user's session IP address changed, so indeed if your system will randomly change IP addresses it will be a problem when you also use validated sessions (
Note that setting
Please refer to 0029336 which I believe is a similar issue.
You did not provide any feedback; I am therefore resolving this issue as "unable to reproduce".
Feel free to reopen the issue at a later time and provide the requested information.