Search found 8243 matches

by atrol
09 Sep 2023, 13:00
Forum: Help
Topic: Administrator can't see notes and attachments
Replies: 1
Views: 474

Re: Administrator can't see notes and attachments

Do you have the same issue when using the same browser but are logged in as a different user?
by atrol
09 Sep 2023, 12:52
Forum: General Discussion
Topic: Mantis is dead?
Replies: 1
Views: 516

Re: Mantis is dead?

What's wrong in the documentation, anything specific?
Feel free to contribute to the product and in best case send a pull request to enhance the documentation.
by atrol
08 Sep 2023, 11:18
Forum: Help
Topic: how to create ticket with Mantis
Replies: 3
Views: 2621

Re: how to create ticket with Mantis

Your access level for the selected project is "Viewer".
Viewers are not allowed to create tickets.
You have to contact your administrator to change your access level to at least "Reporter"
by atrol
05 Sep 2023, 20:47
Forum: Help
Topic: pgrade Mantis version 2.19.0 to 2.25.7
Replies: 4
Views: 1204

Re: pgrade Mantis version 2.19.0 to 2.25.7

Thanks for the feedback.
Good to hear it's working for you.
by atrol
05 Sep 2023, 11:52
Forum: Help
Topic: pgrade Mantis version 2.19.0 to 2.25.7
Replies: 4
Views: 1204

Re: pgrade Mantis version 2.19.0 to 2.25.7

Looks like you are using PHP 8.2.
This is not supported in 2.25.x see https://www.mantisbt.org/bugs/view.php?id=32027.
So you have to use PHP 8.1 or wait until MantisBT 2.26.0 will be released.
by atrol
30 Aug 2023, 09:03
Forum: Help
Topic: Increase custom field size length
Replies: 5
Views: 3087

Re: Increase custom field size length

Changing default_value length in mantis_custom_field_table can't work. As I told before, as a first step you have to change the definition of column value of mantis_custom_field_string_table in database. After that, more changes in database schema would be needed if you want also use a long default ...
by atrol
25 Aug 2023, 17:27
Forum: Deutsch
Topic: Nach Upgrade des Ubuntu weiße Loginpage
Replies: 2
Views: 6957

Re: Nach Upgrade des Ubuntu weiße Loginpage

Das kann grundsätzlich so nicht funktionieren. Diese MantisBT Version is rund 16 Jahre alt, und funktionierte zu diesem Zeitpunkt mit den damals verfügbaren PHP 5 Versionen. PHP 7 ist einige Jahre später erschienen und nicht 100% kompatibel dazu. Selbst MantisBT 1.2.x hatte noch Probleme mit PHP 7, ...
by atrol
25 Aug 2023, 16:43
Forum: Help
Topic: Increase custom field size length
Replies: 5
Views: 3087

Re: Increase custom field size length

The clean way would be to write a plugin that implements an own logic and storage for that.
The dirty way would be to change the database schema, so that column value of mantis_custom_field_string_table could store more than 255 characters.
by atrol
25 Aug 2023, 11:07
Forum: Help
Topic: Increase custom field size length
Replies: 5
Views: 3087

Re: Increase custom field size length

Using type "Text Area" instead of "String" might also be an option.
by atrol
22 Aug 2023, 18:49
Forum: Help
Topic: Stuck upgrading mantis ADMIN checks plugin
Replies: 11
Views: 7714

Re: Stuck upgrading mantis ADMIN checks plugin

There is a known problem with these settings. I created a bug report for that some years ago, but never had time to have a deeper look or to fix it myself https://www.mantisbt.org/bugs/view.php?id=21584 I had a very short look at the current code. There are quite a lot of changes around this code si...
by atrol
22 Aug 2023, 13:01
Forum: Help
Topic: Stuck upgrading mantis ADMIN checks plugin
Replies: 11
Views: 7714

Re: Stuck upgrading mantis ADMIN checks plugin

It also means that everytime we modify a plugin / install a plugin, it's a good idea to re-download the admin folder ? Of course, it is. I would move the folder to a place in the file system that can't be reached by the web server and move it back when needed. Even better to have a complete separat...
by atrol
21 Aug 2023, 11:04
Forum: Help
Topic: Stuck upgrading mantis ADMIN checks plugin
Replies: 11
Views: 7714

Re: Stuck upgrading mantis ADMIN checks plugin

5 - Recreating the symbolic link to a custom plugin folder from /plugins folder (we have custom plugin to handle tables)
Doesn't this mean, that you lose the latest versions of the plugins that come out of the box with MantisBT?
by atrol
21 Aug 2023, 11:02
Forum: Help
Topic: Stuck upgrading mantis ADMIN checks plugin
Replies: 11
Views: 7714

Re: Stuck upgrading mantis ADMIN checks plugin

Wrong

Code: Select all

'EVENT_UPDATE_BUG_DATA ' => 'pgg_check_table'
Should be

Code: Select all

'EVENT_UPDATE_BUG_DATA' => 'pgg_check_table'
Of course, you can keep the line dropped, as function pgg_check_table does not check or change any data.
by atrol
18 Aug 2023, 17:51
Forum: Help
Topic: Stuck upgrading mantis ADMIN checks plugin
Replies: 11
Views: 7714

Re: Stuck upgrading mantis ADMIN checks plugin

Which version was installed before 2.25.7?
Which PHP version are you using?
How did you run the upgrade? (provide step by step instructions)