Thank you for your reply.
Is there any related ticket that you can provide to me so as to start from somewhere?
Thanks in advance.
Search found 26 matches
- 25 Feb 2021, 11:45
- Forum: Customizations
- Topic: Show Users who report an issue
- Replies: 3
- Views: 3276
- 24 Feb 2021, 12:14
- Forum: Customizations
- Topic: Show Users who report an issue
- Replies: 3
- Views: 3276
Show Users who report an issue
Hello Everyone,
Is it possible on the my_view_page.php to show the name or the username of who reported an issue ?
What i mean is, instead of showing only the id and the subject of the issue to show also who is the reporter?
Thanks a lot.
m0vida
Is it possible on the my_view_page.php to show the name or the username of who reported an issue ?
What i mean is, instead of showing only the id and the subject of the issue to show also who is the reporter?
- viewmantis.png (7.09 KiB) Viewed 3276 times
Thanks a lot.
m0vida
- 14 Feb 2021, 17:14
- Forum: EmailReporting
- Topic: Email CC contacts to be added automatically as Monitoring Users
- Replies: 7
- Views: 32305
Re: Email CC contacts to be added automatically as Monitoring Users
Yes, i know that.
Let me re-phrase.
I mean when someone is sending email from Outlook to EmailReporting
and has add CC email addresses to be added as Monitoring
I think that what you replied to me is the correct way to do it?
Correct?
Let me re-phrase.
I mean when someone is sending email from Outlook to EmailReporting
and has add CC email addresses to be added as Monitoring
I think that what you replied to me is the correct way to do it?
Correct?
- 14 Feb 2021, 16:55
- Forum: EmailReporting
- Topic: Email CC contacts to be added automatically as Monitoring Users
- Replies: 7
- Views: 32305
Re: Email CC contacts to be added automatically as Monitoring Users
Hello,
I mean when sending an email with email reporting and you have CC email addresses to be added as monitoring users.
Sl-Gundam where do i have to set it on?
mail_add_users_from_cc_to
on which file?
Can you please let me know with more information.
Thanks in advance
I mean when sending an email with email reporting and you have CC email addresses to be added as monitoring users.
Sl-Gundam where do i have to set it on?
mail_add_users_from_cc_to
on which file?
Can you please let me know with more information.
Thanks in advance
- 11 Feb 2021, 19:55
- Forum: EmailReporting
- Topic: Email CC contacts to be added automatically as Monitoring Users
- Replies: 7
- Views: 32305
Email CC contacts to be added automatically as Monitoring Users
Hello,
Question
Is it possible when sending an email and has several CC addresses, these address to be added automatically as Monitor Users?
Thank you in advance
Alex
Question
Is it possible when sending an email and has several CC addresses, these address to be added automatically as Monitor Users?
Thank you in advance
Alex
- 04 Feb 2021, 14:11
- Forum: EmailReporting
- Topic: Email Received as Plain Text(HTML tags) and not Correct
- Replies: 2
- Views: 3209
Re: Email Received as Plain Text(HTML tags) and not Correct
Everything is working ok.
i enabled the MantisBT Formatting, and everything works nice and smooth.
Thank you.
i enabled the MantisBT Formatting, and everything works nice and smooth.
Thank you.
- 03 Feb 2021, 08:44
- Forum: EmailReporting
- Topic: Email Received as Plain Text(HTML tags) and not Correct
- Replies: 2
- Views: 3209
Email Received as Plain Text(HTML tags) and not Correct
Hello, When someone is sending a ticket through E-mail. MantisBT is opening a ticket as follows: Note: i have enabled the following: parsehtmlm.png How is possible to fix that and the ticket to be opened correctly? Thanks a lot. <html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="u...
- 03 Feb 2021, 08:37
- Forum: EmailReporting
- Topic: How to change the link created from EmailReporting Plugin
- Replies: 22
- Views: 10053
Re: How to change the link created from EmailReporting Plugin
Dear Sl-Gundam Problem solved. IMaybe the problem was that in nginx server on the sites-enabled folder, the folder had been remained with the old domain. I renamed it to the new domain and also created a new sym link Now everything seems to work as expected. Thank you very much for your help. Now i ...
- 02 Feb 2021, 10:00
- Forum: EmailReporting
- Topic: How to change the link created from EmailReporting Plugin
- Replies: 22
- Views: 10053
Re: How to change the link created from EmailReporting Plugin
Sorry i didnt understand it before.
The result is:
The result is:
- 02 Feb 2021, 09:14
- Forum: EmailReporting
- Topic: How to change the link created from EmailReporting Plugin
- Replies: 22
- Views: 10053
Re: How to change the link created from EmailReporting Plugin
Posting the results from file adm_config_report.php
- 02 Feb 2021, 08:59
- Forum: EmailReporting
- Topic: How to change the link created from EmailReporting Plugin
- Replies: 22
- Views: 10053
Re: How to change the link created from EmailReporting Plugin
My cronjob on my Linux Server under root user is:
*/5 * * * * /bin/php /var/www/itsupport.linakis.com/plugins/EmailReporting/scripts/bug_report_mail.php
*/5 * * * * /bin/php /var/www/itsupport.linakis.com/plugins/EmailReporting/scripts/bug_report_mail.php
- 01 Feb 2021, 18:02
- Forum: EmailReporting
- Topic: How to change the link created from EmailReporting Plugin
- Replies: 22
- Views: 10053
Re: How to change the link created from EmailReporting Plugin
How did you schedule /mantisbt/plugins/EmailReporting/scripts/bug_report_mail.php ?
Through CronJob every X minutes or manually buy running the job manually.
I will try to search again and send you screenshot from the file with the result not found.
Through CronJob every X minutes or manually buy running the job manually.
I will try to search again and send you screenshot from the file with the result not found.
- 01 Feb 2021, 08:18
- Forum: EmailReporting
- Topic: How to change the link created from EmailReporting Plugin
- Replies: 22
- Views: 10053
- 31 Jan 2021, 10:18
- Forum: EmailReporting
- Topic: How to change the link created from EmailReporting Plugin
- Replies: 22
- Views: 10053
Re: How to change the link created from EmailReporting Plugin
any update please ?
- 30 Jan 2021, 15:34
- Forum: EmailReporting
- Topic: How to change the link created from EmailReporting Plugin
- Replies: 22
- Views: 10053