Search found 26 matches

by m0vidaHattie
25 Feb 2021, 11:45
Forum: Customizations
Topic: Show Users who report an issue
Replies: 3
Views: 3966

Re: Show Users who report an issue

Thank you for your reply.

Is there any related ticket that you can provide to me so as to start from somewhere?

Thanks in advance.
by m0vidaHattie
24 Feb 2021, 12:14
Forum: Customizations
Topic: Show Users who report an issue
Replies: 3
Views: 3966

Show Users who report an issue

Hello Everyone,

Is it possible on the my_view_page.php to show the name or the username of who reported an issue ?

What i mean is, instead of showing only the id and the subject of the issue to show also who is the reporter?
viewmantis.png
viewmantis.png (7.09 KiB) Viewed 3966 times

Thanks a lot.
m0vida
by m0vidaHattie
14 Feb 2021, 17:14
Forum: EmailReporting
Topic: Email CC contacts to be added automatically as Monitoring Users
Replies: 7
Views: 39750

Re: Email CC contacts to be added automatically as Monitoring Users

Yes, i know that.

Let me re-phrase.

I mean when someone is sending email from Outlook to EmailReporting
and has add CC email addresses to be added as Monitoring

I think that what you replied to me is the correct way to do it?

Correct?
by m0vidaHattie
14 Feb 2021, 16:55
Forum: EmailReporting
Topic: Email CC contacts to be added automatically as Monitoring Users
Replies: 7
Views: 39750

Re: Email CC contacts to be added automatically as Monitoring Users

Hello,

I mean when sending an email with email reporting and you have CC email addresses to be added as monitoring users.

Sl-Gundam where do i have to set it on?
mail_add_users_from_cc_to

on which file?
Can you please let me know with more information.

Thanks in advance
by m0vidaHattie
11 Feb 2021, 19:55
Forum: EmailReporting
Topic: Email CC contacts to be added automatically as Monitoring Users
Replies: 7
Views: 39750

Email CC contacts to be added automatically as Monitoring Users

Hello,

Question
Is it possible when sending an email and has several CC addresses, these address to be added automatically as Monitor Users?

Thank you in advance
Alex
by m0vidaHattie
04 Feb 2021, 14:11
Forum: EmailReporting
Topic: Email Received as Plain Text(HTML tags) and not Correct
Replies: 2
Views: 3901

Re: Email Received as Plain Text(HTML tags) and not Correct

Everything is working ok.
i enabled the MantisBT Formatting, and everything works nice and smooth.

Thank you.
by m0vidaHattie
03 Feb 2021, 08:44
Forum: EmailReporting
Topic: Email Received as Plain Text(HTML tags) and not Correct
Replies: 2
Views: 3901

Email Received as Plain Text(HTML tags) and not Correct

Hello, When someone is sending a ticket through E-mail. MantisBT is opening a ticket as follows: Note: i have enabled the following: parsehtmlm.png How is possible to fix that and the ticket to be opened correctly? Thanks a lot. <html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="u...
by m0vidaHattie
03 Feb 2021, 08:37
Forum: EmailReporting
Topic: How to change the link created from EmailReporting Plugin
Replies: 22
Views: 12552

Re: How to change the link created from EmailReporting Plugin

Dear Sl-Gundam Problem solved. IMaybe the problem was that in nginx server on the sites-enabled folder, the folder had been remained with the old domain. I renamed it to the new domain and also created a new sym link Now everything seems to work as expected. Thank you very much for your help. Now i ...
by m0vidaHattie
02 Feb 2021, 10:00
Forum: EmailReporting
Topic: How to change the link created from EmailReporting Plugin
Replies: 22
Views: 12552

Re: How to change the link created from EmailReporting Plugin

Sorry i didnt understand it before.

The result is:
Image
by m0vidaHattie
02 Feb 2021, 09:14
Forum: EmailReporting
Topic: How to change the link created from EmailReporting Plugin
Replies: 22
Views: 12552

Re: How to change the link created from EmailReporting Plugin

Posting the results from file adm_config_report.php

Image
Image
by m0vidaHattie
02 Feb 2021, 08:59
Forum: EmailReporting
Topic: How to change the link created from EmailReporting Plugin
Replies: 22
Views: 12552

Re: How to change the link created from EmailReporting Plugin

My cronjob on my Linux Server under root user is:

*/5 * * * * /bin/php /var/www/itsupport.linakis.com/plugins/EmailReporting/scripts/bug_report_mail.php
by m0vidaHattie
01 Feb 2021, 18:02
Forum: EmailReporting
Topic: How to change the link created from EmailReporting Plugin
Replies: 22
Views: 12552

Re: How to change the link created from EmailReporting Plugin

How did you schedule /mantisbt/plugins/EmailReporting/scripts/bug_report_mail.php ?
Through CronJob every X minutes or manually buy running the job manually.

I will try to search again and send you screenshot from the file with the result not found.