Search found 3 matches
Search found 3 matches • Page 1 of 1
- 16 Jun 2021, 16:04
- Forum: EmailReporting
- Topic: Cut the signature of customers who create a ticket
- Replies: 1
- Views: 4936
Hello, we implemented the Email reporting plugin and managed to create tickets by sending an email. Unfortunately the signatures are added and for all customers it is impossible to have a common denominator in the signature. Is there a way to cut off the signature of all the e-mails received? Thank ...
- 14 Jun 2021, 13:07
- Forum: Customizations
- Topic: Customize email notification
- Replies: 2
- Views: 12804
Hello, in my company I am responsible to make tests before the implementation of the plugin Email Reporting. So far everything is going well but is it possible to customize the response emails that customers receive? I’ve read a lot of forum topics but either "it’s just not possible" or th...