Search found 4 matches

by thabsheerpk
06 Sep 2021, 07:37
Forum: Help
Topic: After upgrading: Your account may be disabled or blocked or the username/password you entered is incorrect.
Replies: 0
Views: 14159

After upgrading: Your account may be disabled or blocked or the username/password you entered is incorrect.

Hello team, I'd upgraded mantisbt 1.2.4 to mantis 2.25.2. After sort outing some issues, I successfully upgraded. Unfortunately, sometimes the user accounts were blocking, could not log in more to mantisbt (also tried the password reset in DB). I couldn't find why this happening, anyone can help me ...
by thabsheerpk
14 Jul 2021, 06:38
Forum: Help
Topic: Can't Upgrade MantisBT 1.2.4 to 2.25.0
Replies: 4
Views: 2589

Re: Can't Upgrade MantisBT 1.2.4 to 2.25.0

Hello,

I am sharing data for
select * for mantis_config_table where type=3

It asked me to delete a lot of rows from this selection. I don't know what is the intention or the cause of deleting these.
Why I should delete those rows?
Can I revert this after the upgrade?
by thabsheerpk
14 Jul 2021, 05:31
Forum: Help
Topic: Can't Upgrade MantisBT 1.2.4 to 2.25.0
Replies: 4
Views: 2589

Re: Can't Upgrade MantisBT 1.2.4 to 2.25.0

Hello, I'd tried to upgrade and got some errors. I have attached a picture of the error shown. Could you please tell me what is the issue? After my research, I deleted some rows from mantis_config_table and mantis_filters_table delete from mantis_config_table where type=3 It worked but found a lot o...
by thabsheerpk
01 Jul 2021, 13:39
Forum: Help
Topic: Can't Upgrade MantisBT 1.2.4 to 2.25.0
Replies: 4
Views: 2589

Can't Upgrade MantisBT 1.2.4 to 2.25.0

Hello team,

Hope you all are doing good.

I've tried to upgrade the mantis BT 1.2.4 to 2.25.0. Found issues with database upgrade.
Actually, we are using customized mantis.
Is anyone can suggest best way to upgrade customized old mantis to the 2.25.x?

Please support me on this!!