Search found 13 matches

by ntushar
02 Feb 2023, 04:04
Forum: Help
Topic: Custom field of type E-mail accepts only one email adddress
Replies: 1
Views: 499

Custom field of type E-mail accepts only one email adddress

Hi, We have MantisBT version 2.25.5 installed. We have created Custom field of type E-mail which is linked to all my projects. Issue with this newly created field is that it accepts only one email address. How can we configure this field to accept multiple address as below tushar@xyz.com;tushar1@xyz...
by ntushar
25 Jan 2023, 12:13
Forum: Help
Topic: Problem with French accentuated characters
Replies: 2
Views: 427

Problem with French accentuated characters

Hi, We have migrated our Mantis version from old to new version(2.25.5). After migrating we have noticed that all French accentuated characters(à, é, ù, ç, ...) are shown differently. For example "é" is replaced with 'é' . This is shown for user names and also in ticket notes. Please help...
by ntushar
16 Nov 2022, 10:02
Forum: Help
Topic: Internal application error when user tries to open any issues
Replies: 1
Views: 370

Internal application error when user tries to open any issues

Hi, We have installed MantisBT 2.25.5 with PHP version 8.1.2. The issue we are facing is that whenever user tries to open an issue from his account, he is not able to view any issue. User is presented with internal application error on browser. In the error log file we get below error Undefined cons...
by ntushar
25 Jun 2022, 07:36
Forum: Help
Topic: Issue status not changed to assigned when issue is assigned using Assign To button
Replies: 10
Views: 1282

Re: Issue status not changed to assigned when issue is assigned using Assign To button

You are correct . $g_auto_set_status_to_assigned was set to OFF after i changed to ON this issue is resolved.

Many thanks for your help.
by ntushar
24 Jun 2022, 15:18
Forum: Help
Topic: Issue status not changed to assigned when issue is assigned using Assign To button
Replies: 10
Views: 1282

Re: Issue status not changed to assigned when issue is assigned using Assign To button

Your screenshot shows that someone (tushar) is already assigned. The questions was, if it works if no one is assigned. It does not work if no one is assigned. Kindly find attached two screenshots. First screenshot is when new issue is reported and no one is assigned. Second screenshot is after We c...
by ntushar
24 Jun 2022, 14:45
Forum: Help
Topic: Issue status not changed to assigned when issue is assigned using Assign To button
Replies: 10
Views: 1282

Re: Issue status not changed to assigned when issue is assigned using Assign To button

atrol wrote: 24 Jun 2022, 14:22
ntushar wrote: 24 Jun 2022, 14:08 We have configured auto-assigned users by category. however i removed this setting of auto assign by category but still same issue.
I expect the same issue when talking about existing old issues.
But do you get it also for new issues?
Yes i get this problem for new issues as well.
by ntushar
24 Jun 2022, 14:08
Forum: Help
Topic: Issue status not changed to assigned when issue is assigned using Assign To button
Replies: 10
Views: 1282

Re: Issue status not changed to assigned when issue is assigned using Assign To button

We have configured auto-assigned users by category. however i removed this setting of auto assign by category but still same issue. To change status to assigned we have to click on Change Status To: and select Assigned and select user for whom to assign this issue and thereafter issue status is chan...
by ntushar
24 Jun 2022, 12:03
Forum: Help
Topic: Issue status not changed to assigned when issue is assigned using Assign To button
Replies: 10
Views: 1282

Re: Issue status not changed to assigned when issue is assigned using Assign To button

I confirm your below described behavior i.e. If someone is assigned and the status is changed to some other value than assigned after that, then "Assign to" does no longer change the status. However do you confirm if this is the expected behavior i.e. Whenever new issue is submitted, when ...
by ntushar
24 Jun 2022, 10:38
Forum: Help
Topic: Issue status not changed to assigned when issue is assigned using Assign To button
Replies: 10
Views: 1282

Issue status not changed to assigned when issue is assigned using Assign To button

Hello, We use MantisBT version 2.25.4 with PHP version 8.1.2. We noticed that After user submits new issue. Project Manager selects the developer from drop down list to whom issue has to be assigned and click on "Assign To" button, With this issue is correctly assigned to the developer. Ho...
by ntushar
27 May 2022, 17:22
Forum: Help
Topic: Internal application error while displaying my_view_page.php
Replies: 5
Views: 990

Re: Internal application error while displaying my_view_page.php

Removed "to_validate" and "closed" values but same error. Later tried setting below default values but still same error. This time error log shows referer path as login_password_page.php $g_my_view_boxes = array( 'assigned' => '1', 'unassigned' => '2', 'reported' => '3', 'resolve...
by ntushar
27 May 2022, 08:37
Forum: Help
Topic: Internal application error while displaying my_view_page.php
Replies: 5
Views: 990

Re: Internal application error while displaying my_view_page.php

Yes, i have changed configuration option $g_my_view_boxes with below changes. Do you think these changes are cause for this issue. If yes could you please let me know how to resolve this issue keeping below changes. $g_my_view_boxes = array ( 'assigned' => '1', 'unassigned' => '2', 'reported' => '3'...
by ntushar
26 May 2022, 12:18
Forum: Help
Topic: Internal application error while displaying my_view_page.php
Replies: 5
Views: 990

Internal application error while displaying my_view_page.php

Hi, We have installed MantisBT 2.25.4 with PHP version 8.1.2. The issue we are facing is that whenever user logs in to his account, he is not able to view my view page. Attached error screenshot is attached. In the error log file we get below error [php:notice] array_merge(): Argument #1 must be of ...
by ntushar
07 Apr 2022, 06:57
Forum: Help
Topic: How to assign project to user via REST API
Replies: 1
Views: 536

How to assign project to user via REST API

Hi,

We could create new user in mantis via REST API. Now we would like to assign projects to newly created user via rest API.

Could anyone help us on this topic.

Regards,
Tushar