Search found 1587 matches
- 12 Feb 2020, 10:26
- Forum: Help
- Topic: Different statuses between update and "Change status to"
- Replies: 15
- Views: 8117
Re: Different statuses between update and "Change status to"
Apparently it does not work now, so I would suggest to follow the instructions given instead of using your own logic.
- 11 Feb 2020, 18:02
- Forum: Help
- Topic: Different statuses between update and "Change status to"
- Replies: 15
- Views: 8117
Re: Different statuses between update and "Change status to"
Well, did you created/updated custom_strings_inc.php and custom_constants_inc.php as described on page 82 of the manual?
- 11 Feb 2020, 16:11
- Forum: Help
- Topic: Different statuses between update and "Change status to"
- Replies: 15
- Views: 8117
Re: Different statuses between update and "Change status to"
Check out the chapter Enumerations in the mantis admin guide, page 81
- 11 Feb 2020, 15:27
- Forum: Help
- Topic: Different statuses between update and "Change status to"
- Replies: 15
- Views: 8117
Re: Different statuses between update and "Change status to"
Are you sure config_mantis.php is actually included?
Did you also follow the instructions for adding/changing the status list?
Did you also follow the instructions for adding/changing the status list?
- 11 Feb 2020, 11:14
- Forum: Help
- Topic: Different statuses between update and "Change status to"
- Replies: 15
- Views: 8117
Re: Different statuses between update and "Change status to"
You do need to check the workflow settings, that is where the subsequent statusses are being defined.
Default values you can find in config_defaults_inc.php
You can copy your settings into core/config_inc.php
Default values you can find in config_defaults_inc.php
You can copy your settings into core/config_inc.php
- 11 Feb 2020, 08:51
- Forum: Help
- Topic: Warning 100 after changing php to 7.2.11
- Replies: 7
- Views: 5388
Re: Warning 100 after changing php to 7.2.11
seems a configuration option is not correct, did you make any changes?
- 11 Feb 2020, 08:48
- Forum: General Discussion
- Topic: Unable to close any issue even allowed reporters from configuration.
- Replies: 4
- Views: 7091
Re: Unable to close any issue even allowed reporters from configuration.
did you check workflow settings?
- 06 Feb 2020, 09:58
- Forum: Help
- Topic: How to leave only the status change information in the email and not show the rest of the information to the customer
- Replies: 2
- Views: 2540
Re: How to leave only the status change information in the email and not show the rest of the information to the custome
using "$ g_enable_email_notification = OFF;" will simply disable email traffic so that does not help you at all. What you want to achieve is not available out of the box and would require adjustment of mantis code itself. In case you opt for that ( in principle not advised), look at core\e...
- 05 Feb 2020, 16:10
- Forum: Help
- Topic: Vote for an issue
- Replies: 1
- Views: 1893
Re: Vote for an issue
There is a plugin called GaugeSupport that can support this
- 05 Feb 2020, 15:46
- Forum: Customizations
- Topic: Dynamic Custom Fields - V2.x
- Replies: 1
- Views: 5111
Re: Dynamic Custom Fields - V2.x
There is a plugin called LinkedCustomFields which allows you to do this
- 04 Feb 2020, 18:34
- Forum: Help
- Topic: I cannot configure incident status.
- Replies: 8
- Views: 4585
Re: I cannot configure incident status.
Sorry, cannot help you there
- 04 Feb 2020, 15:59
- Forum: Help
- Topic: Upgrade from 1.0.5
- Replies: 3
- Views: 3183
Re: Upgrade from 1.0.5
Did you try a direct upgrade using standard mantis?
- 04 Feb 2020, 15:57
- Forum: Help
- Topic: I cannot configure incident status.
- Replies: 8
- Views: 4585
Re: I cannot configure incident status.
Here is the admn guide, look under enumerations.
- 03 Feb 2020, 17:25
- Forum: Help
- Topic: I cannot configure incident status.
- Replies: 8
- Views: 4585
Re: I cannot configure incident status.
This is described in the admin manual which is distributed with the software, see the doc directory.
- 03 Feb 2020, 16:21
- Forum: Help
- Topic: I cannot configure incident status.
- Replies: 8
- Views: 4585
Re: I cannot configure incident status.
what exactly do you mean? Trouble changing the status ( do you have to correct level to do so)? or you want to configure diffrent statusses?