EmailConfiguration

This plugin allows you to report an issue in MantisBT by sending an email to a particular mail account

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mrinmoy911@gmail.com
Posts: 2
Joined: 04 Mar 2014, 19:06

EmailConfiguration

Post by mrinmoy911@gmail.com »

I am new to Mantis. I am having problem in configuring the email . This is the code I have configured in config_inc.php

Please help

Although sometimes it works with Gmail, I am having a hardtime setting it up via our office's intranet. Plz help


$g_administrator_email = 'administrator@example.com';
$g_webmaster_email = 'webmaster@example.com';
$g_from_email = 'noreply@example.com'; # the "From: " field in emails
$g_return_path_email = 'admin@example.com'; # the return address for bounced mail
# $g_from_name = 'Mantis Bug Tracker';
# $g_email_receive_own = OFF;
#$g_email_send_using_cronjob = ON;

/* Email Settings */
$g_allow_signup = ON;
$g_enable_email_notification = ON;
$g_phpMailer_method = PHPMAILER_METHOD_SMTP;
$g_smtp_host = 'dnserver.datanova.no';
$g_smtp_port = 587;
$g_smtp_connection_mode = 'tls';
$g_smtp_username = 'mrinmoy.das@datanova.co.in';
$g_smtp_password = 'xxxxxxxx';


$g_administrator_email='samir.shah@datanova.co.in';
SL-Gundam
Posts: 722
Joined: 06 Jul 2011, 14:17

Re: EmailConfiguration

Post by SL-Gundam »

Based on the information you have given this concerns the emails MantisBT sends to users? Not the importing of emails into MantisBT and converting them to issues. Is that correct?
mrinmoy911@gmail.com
Posts: 2
Joined: 04 Mar 2014, 19:06

Re: EmailConfiguration

Post by mrinmoy911@gmail.com »

Yes, you are right. Please help. Our office intranet runs through exchange server
SL-Gundam
Posts: 722
Joined: 06 Jul 2011, 14:17

Re: EmailConfiguration

Post by SL-Gundam »

You might be better off asking you question in the help forums (http://www.mantisbt.org/forums/viewforum.php?f=3) as this part of the forums concerns the EmailReporting plugin

Having said that i can give you some pointers to check
- Check whether a firewall might be blocking traffic
- I'm using Exchange 2010 with port 25 and an empty smtp_connection_mode, no username or password. But whether that works for you depends on the server configuration
- On exchange you might need to set up a SMTP relay to process the emails - http://www.it-book.co.uk/wp-content/upl ... -relay.jpg
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