Project deleted by mistake

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cbordolli
Posts: 6
Joined: 03 Jan 2018, 19:07

Project deleted by mistake

Post by cbordolli »

Hello, I would like to consult the following: by mistake a project was deleted, also deleting its categories and its incidents. From a backup I brought the information of the tables categories, projects, and incidents (of incidents in all tables).
Although I see the incidents, when I want to display them it gives me the error: APPLICATION ERROR #1100.

Could I be missing to restore the information of a particular table? I'm on version 2.24 of mantis.

Thank you so much.
Greetings
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Project deleted by mistake

Post by atrol »

Mssing entries in history and/or the relationship table might be the root cause of this.
Please use Search before posting and read the Manual
cbordolli
Posts: 6
Joined: 03 Jan 2018, 19:07

Re: Project deleted by mistake

Post by cbordolli »

Hi, the problem persists. Something else to consider perhaps?


Greetings
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Project deleted by mistake

Post by atrol »

cbordolli wrote: 19 Apr 2023, 16:56 Although I see the incidents, when I want to display them it gives me the error: APPLICATION ERROR #1100.
Not sure if I understand "I see the incidents".
Does it mean you get them listed in "View Issues" page?

And also not clear "when I want to display them"
Does it mean when you click on the link of the listed issues?
Please use Search before posting and read the Manual
cbordolli
Posts: 6
Joined: 03 Jan 2018, 19:07

Re: Project deleted by mistake

Post by cbordolli »

Not sure if I understand "I see the incidents".
Does it mean you get them listed in "View Issues" page?
exactly

And also not clear "when I want to display them"
Does it mean when you click on the link of the listed issues?
exactly

Thanks
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Project deleted by mistake

Post by atrol »

Did you restore table bug_text?
If yes, do you have installed any 3rd party addons and/or custom functions?
Please use Search before posting and read the Manual
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