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Email CC contacts to be added automatically as Monitoring Users

Posted: 11 Feb 2021, 19:55
by m0vidaHattie
Hello,

Question
Is it possible when sending an email and has several CC addresses, these address to be added automatically as Monitor Users?

Thank you in advance
Alex

Re: Email CC contacts to be added automatically as Monitoring Users

Posted: 12 Feb 2021, 10:19
by cas
you mean when Matis sends an email? That is not available out of the box.

Re: Email CC contacts to be added automatically as Monitoring Users

Posted: 12 Feb 2021, 14:27
by SL-Gundam
Well actually that is possible
http://www.mantisbt.org/wiki/doku.php/m ... from_cc_to

The default is No. So set it to Yes and it should work.

Re: Email CC contacts to be added automatically as Monitoring Users

Posted: 13 Feb 2021, 08:57
by cas
Learned something again :D

Re: Email CC contacts to be added automatically as Monitoring Users

Posted: 14 Feb 2021, 16:55
by m0vidaHattie
Hello,

I mean when sending an email with email reporting and you have CC email addresses to be added as monitoring users.

Sl-Gundam where do i have to set it on?
mail_add_users_from_cc_to

on which file?
Can you please let me know with more information.

Thanks in advance

Re: Email CC contacts to be added automatically as Monitoring Users

Posted: 14 Feb 2021, 17:03
by SL-Gundam
EmailReporting only receives emails
MantisBT sends emails

EmailReporting can add CC and TO to the monitoring list of a issue. Please see the EmailReporting "Manage Configuration Options" page. You will find the page when you visit the page where you added your mailbox to EmailReporting. The option you are looking for is called "Add users to issue monitoring list from Cc and To fields in mail header"

Re: Email CC contacts to be added automatically as Monitoring Users

Posted: 14 Feb 2021, 17:14
by m0vidaHattie
Yes, i know that.

Let me re-phrase.

I mean when someone is sending email from Outlook to EmailReporting
and has add CC email addresses to be added as Monitoring

I think that what you replied to me is the correct way to do it?

Correct?

Re: Email CC contacts to be added automatically as Monitoring Users

Posted: 14 Feb 2021, 22:49
by SL-Gundam
Yes correct