number maxim open tickets

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fmildemberger
Posts: 25
Joined: 19 May 2020, 16:58

number maxim open tickets

Post by fmildemberger »

common users are reporting that they can only open a maximum of 6 tickets...where do I set this to a larger number?
cas
Posts: 1586
Joined: 11 Mar 2006, 16:08
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Re: number maxim open tickets

Post by cas »

what is the exact error/warning message they get?
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: number maxim open tickets

Post by atrol »

I guess this is caused by the default settings of the Anti-Spam Configuration
https://www.mantisbt.org/docs/master/en ... g.antispam

If yes, there is some more information around this setting
https://www.mantisbt.org/forums/viewtop ... 011#p66011
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