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Email on Change of Handler

Posted: 16 May 2022, 14:31
by IngoKnieto
Hello everybody,

Is Mantis in general not able to send an email notification on Change of Handler only to the handler, to whom the issue is assigned to?
I receive email notification on handler changes, when the issue is assigned to any other person, not only to me. I would like to get these notifications only when the issue gets assigned to me.

I'm not sure if my question is already asked here: and answered here ... 066#p67066, this function is a little confusing for me. I would think Mantis should be able to send a notification only to the person, who needs to do something with the issue.

My configuration is (see screenshots):
1. Account settings: Email on Change of Handler is active, any severity
2. Project Email settings: Email on Change of Handler only for User handling the issue (and monitoring and added notes, but I did neither of those in my test).
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