I can't update user profile, That email is already being used. Please go back and select another one.

This plugin allows you to report an issue in MantisBT by sending an email to a particular mail account

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nabilelfilali
Posts: 12
Joined: 14 Jul 2022, 19:19

I can't update user profile, That email is already being used. Please go back and select another one.

Post by nabilelfilali »

Hello
When I try to update a user profile, I get the error below:
That email is already being used. Please go back and select another one.

How to fix it please

Thank you very much
SL-Gundam
Posts: 722
Joined: 06 Jul 2011, 14:17

Re: I can't update user profile, That email is already being used. Please go back and select another one.

Post by SL-Gundam »

I think this would have been a better location to ask this: https://www.mantisbt.org/forums/viewforum.php?f=3
But i think you should check whether there are other account using the same email address
nabilelfilali
Posts: 12
Joined: 14 Jul 2022, 19:19

Re: I can't update user profile, That email is already being used. Please go back and select another one.

Post by nabilelfilali »

Thank you , i'm beginner that is why i didn't use the correct forum .
I checked if there is another profile using the same email, yes you are right, the user had created an other account with the same email.
I close the case


thank you again
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