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I can't update user profile, That email is already being used. Please go back and select another one.

Posted: 20 Jul 2022, 12:21
by nabilelfilali
Hello
When I try to update a user profile, I get the error below:
That email is already being used. Please go back and select another one.

How to fix it please

Thank you very much

Re: I can't update user profile, That email is already being used. Please go back and select another one.

Posted: 20 Jul 2022, 12:47
by SL-Gundam
I think this would have been a better location to ask this: https://www.mantisbt.org/forums/viewforum.php?f=3
But i think you should check whether there are other account using the same email address

Re: I can't update user profile, That email is already being used. Please go back and select another one.

Posted: 20 Jul 2022, 12:51
by nabilelfilali
Thank you , i'm beginner that is why i didn't use the correct forum .
I checked if there is another profile using the same email, yes you are right, the user had created an other account with the same email.
I close the case


thank you again